Shipping policy

Last Updated: August 13, 2026

Thank you for shopping with AURA LUXE.

We currently ship orders to addresses within the United States, subject to product availability and carrier service coverage.

Processing Time

Orders are generally processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays may begin processing on the next business day.

Shipping Time

Estimated delivery time is generally:

5–10 business days

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, carrier, weather, holidays, customs-related issues, or other circumstances outside our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may offer free shipping on qualifying orders or promotional periods.

Order Tracking

Once your order has shipped, you may receive a shipping confirmation email containing tracking information.

Tracking information may take some time to become active after the carrier receives the package.

Delayed Orders

If your order has not arrived within the estimated delivery period, please contact us at:

Email: [CUSTOMER SUPPORT EMAIL]

We will review the shipment and assist you as appropriate.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, [STORE NAME] may not be responsible for packages that are lost or stolen after delivery.

Customers should ensure that their shipping address is secure and accurate.

If your package appears to be missing, please first contact the shipping carrier and then contact us so we can assist where possible.